Monday, December 9, 2013

Unable to Open Outlook 2003 Error: "MAPI32.DLL is corrupt or the wrong version"

Received a phone call this morning where the user received the following error message trying to open Outlook 2003.

Error:  Cannot start Microsoft Office Outlook.  MAPI32.DLL is corrupt or the wrong version.  This could have been caused by installing other messaging software.  Please reinstall Outlook.

Fix for this issue.

  1. Find the file MSMapi32.dll.
  2. Which should be located in - C:\Program Files\Common Files\System\Msmapi\1033\.
  3. Rename the file to MSMapi32.old
  4. Click on the Outlook icon and the program should repair itself and replace the file with the correct version.

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